Client Learning System Support - Soft and Technical Skills Training

Microburst Learning provides two major tracks for your employees, including hiring, development, coaching, counseling, termination, retirement, and succession planning.  

Technical Skills

Each Microburst Learning Technical Skills course contains powerful bursts of interactive experiences with the intent of making learning rewarding and enjoyable.

• Technical skills can be delivered in an e-Learning format for training employees new to a position or organization.  By educating people about the business, you are more likely to retain that talent in your organization and attain the desired results.
• E-Learning can be designed, developed, and implemented for new equipment installations and upgrades before the employees are introduced to new equipment or upgrades. This approach should ensure improved start-up quality and employee proficiency, ultimately providing a very safe work approach to the new installation.
• Standard procedures can be provided before employees begin working or as enhancements and updates are made to procedures.  This includes equipment procedures, operating procedures, and safety procedures.

Soft Skills

Each Microburst Learning Soft Skills course contains powerful bursts of interactive experiences with the intent of making learning rewarding and enjoyable. The following Soft Skill topics are examples.

Coaching
The way in which you communicate with your associates can either motivate them to improve their performance or sabotage their work.

The Focused Coaching course will enable you to learn to work effectively with different personality types, efficiently utilize Communication Tools, and work through the Interaction Map to improve the success of your business.

We will teach you how to remain an Involver Manager and to strive to stay 100 percent in the “Involver Segment” during professional interactions.

Performance Management
The Performance Management Talent Appraisal System provides the learner with interactive examples and explanations for cascading goals within the organization, writing S.M.A.R.T. Goals for successful performance, rating actual performance, and developing an individual's competency level in specific areas.

Meeting Skills
Meetings are an integral part of an employee’s life at work.  Making the most of time spent in meetings is essential.  This course is designed to give participants the skills necessary to make their meetings more effective.  

Learners will apply the roles, tools, and processes learned in this course to dramatically improve the productivity of staff meetings, team meetings, and conferences.  An immediate observable result will be that more work is accomplished in less time.

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